Last updated and effective date: September 22, 2023
LE GROUPE MAISONS Address: 1830 Chomedey Blvd. Laval, Quebec H7T2W3 Canada
DESIGNATED PERSON RESPONSIBLE FOR PERSONAL INFORMATION: For any privacy incident involving personal information that poses a serious risk of harm, we invite you to contact:
Margot Adam Email: [email protected]
What are Cookies?
This Policy explains how to manage cookie settings, the types of cookies we use, what information we collect with them, and what we do with that information. Cookies are small text files used to store small amounts of information. They are stored on your device when the website is loaded in your browser. These cookies help us to operate the website properly, secure it, provide a better user experience, and understand how the website behaves (what works and where improvements are needed).
Like most online services, our website uses both first-party and third-party cookies for various purposes. The cookies we collect ourselves are primarily necessary for the proper functioning of the website and do not collect any personal data that could identify you. The third-party cookies used on our website mainly serve to understand how the website works, how you interact with our website, maintain the security of our services, provide relevant advertisements to you, and overall offer you a better user experience to speed up your future interactions with our website.
Types of Cookies We Use:
Managing Cookie Preferences:
You can change your cookie preferences at any time by clicking the button above.
This will take you back to the cookie consent banner where you can modify your preferences or withdraw your consent immediately. Additionally, different web browsers offer different methods to block and delete cookies used by websites. Below, you will find links to support documents explaining how to manage and delete cookies from major web browsers:
If you are using a different web browser, please consult your browser's official support documents.
LE GROUPE MAISONS (hereinafter referred to as the "Company" or "we") is a company primarily engaged in residential building renovation. The protection of your personal information is important to us.
INFORMATION WE COLLECT:
The CLÉ RE/MAX Program collects personal information primarily to ensure the proper management of the program and improve its promotional offers. We aim to offer as many benefits as possible to program members. The CLÉ RE/MAX Program collects data about the devices that access or attempt to access our website. The information we collect, such as your name, email address, phone number, and physical address, is used to track and manage your account. Additionally, we may use information related to the stores you visit or the offers you view on the CLÉ RE/MAX Program to select relevant special offers for you. However, except in a general and non-identifiable manner, we do not disclose this information to our partner stores or other third parties. We will collect and process the following personal information about you:
- Date of birth
- Residential region
- Internet Protocol (IP) addresses
- Browser type
- Internet Service Provider (ISP)
- Referring and exit pages
- Operating system
- Date/time stamp
- Files viewed on our application (e.g., HTML pages, graphics, etc.)
- Browsing path data.
HOW WE COLLECT YOUR INFORMATION:
We collect/receive information about you as follows:
- When a user fills out the registration form or submits personal information in any other way.
- Interactions with the website.
- From public sources.
HOW WE USE YOUR INFORMATION:
We will use the information we collect about you for the following purposes:
- Create a customer account
- Customer account management
- Administrative information
- Communicate information about available offers to members
- Understand and analyze their requests and preferences,
- Develop, improve, market, and/or provide products.
- Create a broker account
- Create a merchant account
- Broker account management
- Merchant account management
How We Share Your Information:
Information is shared with third parties only for specific reasons, such as compliance with the law, the execution of agreements, or in response to violations of third-party rights.
Retention of Your Information:
Personal information is retained for as long as necessary for the purposes for which it was collected, in accordance with applicable law.
Users have the right to access their data, correct it, delete it, limit its processing, withdraw their consent, and exercise other rights in accordance with applicable law.
Reasonable security measures are in place to protect the information, but absolute security is not guaranteed.
Emails: Users have the option to unsubscribe from promotional emails.
Users are responsible for keeping their contact information up to date.